Welcome To The NoZenPvP Buycraft Store!
How can I make sure my purchase is successful?
Enter your username correctly when the store asks you to enter it.
You must be online when you make a purchase to assure you receive the packages you've purchased.
If you're purchasing Keys or Items, or anything that takes up Inventory space, be sure you have enough space in your in-game inventory.
If you're purchasing Rank Upgrades or Ranks, only purchase one at a time. Wait for the last one you purchased to credit to your account until you purchase another Rank Upgrade.
Purchases may take up to 10 minutes to process.
Under 18? Ask for parental consent before purchasing anything.
If you are a parent and your child has used your debit/credit card or PayPal account and you wish to request a refund, rank removal on some or all of the purchases that your child has made then please send an e-mail at NoZenStaff@gmail.com and we will do our best to respond within 24 hours.
When you purchase anything from our store it can take up to 10 minutes to process and give you your items. You must be online in-game to receive your packages unless you are buying a package that says otherwise. If for some reason you do not receive your package(s) after you purchase them please open a forum thread in our "Purchase Support" category with the transaction details. If you have paid with an eCheck then it can take up to 10 days for the eCheck to clear, once it clears you will get your items within 10 minutes.
Anything you purchase from this store is considered an intangible virtual item. We cannot recover the items you used when you purchased the package or the perks you have used. No refunds will be granted. If you think your case is different then please feel free to open a forum thread in our "Purchase Support" category with the transaction details. Additionally, if you have any issues with the "Purchase Support" forums or you prefer emailing us, you can reach us at NoZenPvPStaff@gmail.com
Attempts to bypass our refund policy via filing a dispute with PayPal, or your credit company, will result in you being permanently banned from our server, and the chargeback being attached to your account on EVERY Tebex store PERMANENTLY!
The information you enter upon checkout whether private or public will not be given out, exchanged, or sold. We collect your information for the sole purpose of tracking and verifying payments you make to our store.
NoZenPvP is in no way affiliated with Mojang, AB. Nor should it be considered a company endorsed by Mojang, AB. Any contributions or purchases made on this store goes to the maintaining and development of NoZenPvP. For more information or support, please open a support ticket on our Discord server.
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